Principal
HIT Reboot
2013 - Current
Health IT consultancy with a focus on the business models and new entrants transforming healthcare: Interim & Fractional Leadership, Growth-Stage, Startup Architecture & Planning, Scaling Tech & Operations, Technical Due Diligence, System & Vendor Selection and Strategic Partnerships.
Advisory roles for enterprise and growth-stage healthcare firms include: | Healthcare clients and employer’s span: |
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Interim & Fractional CTO; Cloud strategy & migration; Engineering team scale and process maturation; SW quality improvement; Compliance/HITRUST/HIPAA readiness assessment & program management; Board-directed company wind-down; Healthcare omni-channel service strategies; Technical due diligence; Enterprise strategic planning; Partner engagement and program oversight; Newco product launches including technology strategy, architecture, and planning. | HC Payers; HC Providers; Cloud Compliance SaaS; Patient Logistics SaaS; Telehealth SaaS; Home Health; Clinical Trials Platform; Mail-Order Pharmacy; Life Science Compliance |
CTO & SVP | Consulting Executive
THREAD Research
2022 - 2024
Scope: engineering, software quality control, cloud operations, program management, corporate IT, technical support and client-facing support. Advised the organization on several strategic technology initiatives: Exec sponsor of the redesign of the firms SDLC to accelerate release cycles, improve software quality and facilitate improved product & engineering collaboration. Led the requirements, vendor selection and program planning efforts for a redesign of the firm’s mobile apps, which are the primary consumer data collection interface..
Global BD Lead - Healthcare Payers
Principal Healthcare Industry Advisor
AWS
2021 – 2022
Leveraged my passions for healthcare + technology, paired with a deep understanding of sector ecosystems to become a trusted advisor to AWS HC clients. Collaborated with some of the industry’s most innovative HC Payers at a senior level to deepen AWS relationships, think strategically about business, product, and technical challenges and drive payer and healthcare GTM strategy to accelerate the industry’s transformation.
Consultant | COO
ABOUT Healthcare, fka Central Logic
2018 – 2019
Scope: engineering, product, client success and infrastructure domains. Wins included delivery of new core product releases and significant product updates after a 2-year hiatus, caused by a lack of confidence in delivery and quality missteps; Process and infrastructure improvements necessary to mature the engineering organization and remediate client service failures. Led the vision/execution of a new ‘command center’ product for the firm which brought together high-value logistics analytics and partner integrations, to meet a new market demand.
COO
Zipnosis
2015 – 2016
Scope: engineering, product, PMO, account management and client implementation. Played a transformative role for the organization during a period of rapid growth. Wins included build-out of a strong PMO and playbook for client implementations; a formal client support model; product planning & release maturity and a strategic platform expansion into phone, video and service extension offerings. Doubled the team while enhancing esprit de corps; identified, promoted and mentored key internal leaders and fostered an agile environment of continual learning and mutual respect.
Consultant | SVP Clinical Holdings | CIO SmartHealth
Ascension Health
2012 – 2013
Recruited by client to provide technology leadership while analyzing business opportunities for this spin-off of Ascension, a large non-profit health system. The vision for the Ascension SmartHealth product was to re-imagine healthcare around the individual by developing innovative, competitive health benefits products for the consumer, and by providing solutions to physician practices that enable them to achieve better outcomes, experiences, and lower costs.
Specific accountabilities included organizational leadership, information technology strategy and execution, service delivery, technology portfolio management and M&A assessment. With changes in the healthcare landscape, the organization decided not to move forward with its external expansion plans in mid-2013.
CIO & SVP | CTO | Consultant
Medica Health Plans
2001 – 2007
Scope: delivery of all technology functions for the enterprise including IT strategy, infrastructure, operations, communication services, software development, business intelligence, PMO, security, internal/external portals and business continuity. Management included 100+ enterprise systems, 200 internal staff, 100+ vendor agreements and an annual budget of $150M.
Wins included build-out of a new IT department and technology infrastructure from the ground-up to support a $2B spin-out during the organization’s separation from its former parent, including leadership staff, data center, data warehouse, network and communications infrastructure, critical business systems, customer support services, web portals, information security and disaster recovery capabilities.
"Scott was exceptionally successful...tackling a wide variety of complex business and technical problems strategically, while leading the organization collectively towards successful deliveries of new products and new customer implementations."
"Scott continually demonstrates a unique ability to break down difficult, complex situations into manageable chunks of work for further analysis or improvement. Scott also has a tremendous ability to think strategically while understanding what it takes to achieve the desired business results."
"His partnership and leadership successfully allowed me and the other teams in the organization to communicate effectively to problem solve and push our strategic initiatives across the line. Scott has earned my respect and highest recommendation."
"Scott's ability to execute and lead has been a tremendous inspiration, and he has earned my highest recommendations."
"He is a strategic thinker, effectively communicated his vision to team members, and helped us improve the efficiency of our processes in a fast-paced and constantly changing environment."
"Scott brings an amazing wealth of knowledge and experience in operational execution and team development. Scott's ability to lead a dynamic team, building essential organizational infrastructure, and yet staying close to each employee's needs and concerns was nothing I have witnessed before."
"He is a dedicated leader focused on solving problems and improving systems and processes across the organization...he brought his A game every day."
"He has a fact-based, even-keel style that enables him to work through difficult issues with people who have different points of view."
"Scott is an outstanding leader and IT/business executive. He handles himself with great integrity in challenging and politically-charged situations, and knows how to build strong, trusting relationships with business partners and staff."